Curt Larson
Within a few minutes of filling out an online request form, a NBN Broker responded by phone. He was extremely knowledgeable about health care plans and listened to what was important to our family and made suggestions. When I took exception to a portion of it, he inquired politely about my priorities to ensure my slightly different plan choice matched them, and respected my decision. From that point the application and enrollment process went smoothly. I recommend NBN Brokers, and think that if you talk to a couple other agents as I did, you will choose to do your business with them, also.
Chris Scott
You were very helpful in helping us choose and then enroll in the health care plan of our choice. You were very knowledgable about what the different plans had to offer and had a lot of information concerning different insurances. You were certainly not pushy and always responded back promptly after I would send you an email. In fact I just referred you to a friend of ours who is looking for a health insurance policy now for her and her husband. Thank you for all of your help and it is nice to know that you are available if I would have any questions or problems. Thank you!
Kavithia
I am fully satisfied with your presentation and advice.
Flora
I don't usually do business on the Internet but you made me feel comfortable when I talked to you on the phone. You seemed to know what you were talking about. I appreciated your input when you said you advised your own Mother. You could have been lying to me but I believed you. A person needs to be careful in this world, with all those out there wanting to take advantage of anyone they can.
Leonard van Heest
Recently, I became unemployed. With many phone calls, each time with a different person, and a downtown visit with the large insurance company of former employer, I could get continued coverage. The monthly cost for COBRA would still cost 2/3rds of my unemployment benefits. More than halfway through the month, I found out, that the head office didn’t like the pre-typed dates in the forms I returned, and informed me that my family was not covered until next month. What I was told, could not happen. I had to tell my kids, “I have to pull you out of soccer.” “No sledding.”
In passing, I mentioned my dilemma to Todd. He instantly offered help. Carefully explaining different options, he was more interested in solving my problem then pushing a product. He wanted to make sure I understood the options, the benefits, the costs, and the quality of each method. He helped me chose a plan that was right for my family. Then, he told me about what he could offer with Assurant Health. As busy as he was that day, he walked me through the application on-line, and the payment process.
Although we had to wait a few days more, we received confirmation that we would be covered January 1st, as Todd had explained. Then, Assurant Health sent email correspondence with insurance cards quickly, a large packet in the mail explaining all the benefits of the plan we chose, and a person called to see if we received everything and understood it.
I appreciate the personal attention received from Todd. I know that if I have a question, I have an advocate to help with advice. You can’t get that from the “Blues.”
Alisha
Thank you for your great service. I really appreciate the honesty I was represented with, and the professional business like manner I was treated in. I felt though I was not just getting something thrown on me for some money.
Elliot
Todd, Thanks again for all of your help! The "Go To Meeting" is a great tool. It made it very easy for me to see the difference between the programs you were offering. It was as if I was in the office with you. I would highly recommend you to anyone who is need of insurance. You should be receiving a call from a friend of mine, in need of health insurance and I told him to call you. Thanks again and look forward to speaking with you soon! Regards, Elliot
Stephanie Justesen
I would like to thank you for your help and guidance in picking an appropriate plan for me. I was very impressed with how kind you were to take so much time to explain the different plans to me. I really needed the help to understand health insurance and you provided that for me. I again, would like to thank you for your kindness, your knowledge, and your help.
Mark Morris
I have recently shopped for new health insurance. I called on Dave Forbes to get quotes on different insurance policies. Dave explained all the insurance options available, and gave me the pros and cons of each option. Because of Dave’s knowledge and guidance, I feel confident that I picked the right policy for my family.
Dave is great to work with. He has the knowledge and patience to thoroughly answer all questions a client has. I highly recommend Dave Forbes at NBN to anyone shopping for health insurance.
Cathleen
As a single mother with three children, the thought of shopping for health insurance was a daunting task that I would rather have avoided. Fortunately I was lucky enough to do business with Dave Forbes. He made the process easy and non-stressful. He made the information easy to understand and was very patient when I wanted to take a couple of days to evaluate the information. At no time did I feel like a number, Dave took a genuine interest in what my family’s specific needs were.
Dick Janelle
Dwight, Many thanks for the effort you put in to help us out. We definitely had to do something to keep our doors open. You came along at the right time with your new venture. Hope you have a wonderful time on your vacation.
Lauren Noelle Gauthier
"Dave Forbes is a joy to work with and such a good resource when it comes to questions about health insurance. He gives detailed both pros and cons, opportunities and facts about United Healthcare, Assurant, Etna, Major Medical, Blue Cross that aren't visible on the website and vague in general. He follows up punctually with emails, calls and messages and always keeps in mind my needs and wants for a health plan. Would definitely recommend him."
Ron Morgan
My wife and I applied for insurance with John brokering for us. His relationship skills are amazing. He truly cares for us as people . . we don't feel like we are another "deal" to get pushed through. Although we have had some issues being approved (our own health issues are preventing approval), John has always been our advocate, expediting forms, going the extra mile for us. Rarely do you find such personal service. I would recommend him highly to anyone.
Nicole Kirker
"We were able to get great insurance coverage at a really good cost. Working with The Forbes Insurance Agency is wonderful. Dave did a lot of research for us and was able to find us the best possible plan at the best price. It was a good experience working with someone who you knew had your best interests in mind, rather than someone who was just trying to sell you insurance. I would recommend this business to anyone looking to get health insurance." Top Qualities: Great Results, Expert, High Integrity.
Ed Brown
Jarod: I have to say that I am very impressed with the personal attention to detail and follow-up on your part. You just don’t find too many places anymore where you get that kind of service. Thank you for all you’ve done!
Ed
Heather
Hello Bill, This looks great, thank you so much for your help. I would refer family and friends to you in a heartbeat, you made everything easy for me and i appreciate it. have a great day and I will see you tomorrow!!
Regards, Heather
Steve Johnson
Wayne, Thank you very much for your help getting our health insurance policies. In a world of "hard sell", your informative and professional approach was like a breath of fresh air. You answered our questions and guided us through the approval process at our own pace without being pushy. Thanks again for your help. Steve Johnson
Michele Skubak
Thank you very much! As I'm sure you know, you made my day. I will certainly wait until I have policy in hand before I cancel our Highmark one. And I will call you to review the UnitedHealth policy as soon as it arrives.
You certainly can say you made a significant difference in our lives.
Michele
Brunilda Tirado
Bruce, I just wanted to say thank you for helping get the best insurance, you put all your effort to work with me and my family to make sure we have the best insurance. I would recommend anyone to you, because I know they will feel safe as I did and know that you would take of them as well. Thanks again for everything. Take care. Brunilda Tirado
Laura Baker and family
I highly recommend David Forbes as your personal insurance expert. I have worked with him and he is knowledgeable, honest, personable, and willing to go above and beyond. He is also always looking for the best deal for me and my family. I am very happy with his service and professionalism. Laura Baker and family.
Katie Johnson
Hi Wayne,
I did really appreciate your patience with me signing up. You understood my concerns and answered all my questions. I did not feel rushed or pushed into a certain category or choice.
It was easy making decisions when you explained each option and that helped me decide on what was best for myself. I will continue and have recommended you to my friends! Thanks!
Katie Johnson, President, Triad Environmental Consultants, Inc.
Denise Massa
I've never had to "look" for my own medical coverage, but after my husband lost his job last month, I was faced with a situation and my head was spinning. Wayne Hickey walked me through the whole process and answered my many questions efficiently and patiently. Even when I emailed him one question at a time, every 5 minutes, he answered me - patiently and in language that I understood. Wayne was not pushy at all and left me to mull over the vast amount of information he provided to me. I was very comfortable with him and his follow-up and would recommend Wayne Hickey to anyone I know. He is an asset to NBN and they are lucky to have such a courteous, knowledgeable and patient broker working for them, to say the least.
Sincerely,
Denise Massa
Michelle Lacey
Just wanted to thank you so much for helping me decide which health care plan would work best for me. I was incredibly impressed with your professionalism. You were very knowledgeable on the various aspects of the different policies. You were informative and did not push any one policy but rather let me choose. You were prompt in calling me whenever I scheduled a time that was convenient for me. You gave me your complete attention and allowed me all the time I needed to get my questions answered. You treated me as if I was your only customer. And that is a trait that all customers appreciate.
Thank you once again! I will not hesitate to contact you for all of my health care needs. And I will certainly recommend you to others.
Have a Merry Christmas!
Michelle Lacey
John Day
I just wanted to thank you for the extremely prompt, courteous and professional manner which you exhibited while helping me determine the best insurance for my families situation. I know that I had many questions all of which you answered promptly. With all of the choices available in the insurance industry, your knowledge of the products turned a nightmare into a breeze. I will highly recommend you to anyone I know that is in need of insurance. Thanks again!!! John Day
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